Shipping policy

Shipping Policy

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders placed after cut-off time, e.g., 5 PM will be processed the next business day.

2. Shipping Rates & Delivery Estimates

Domestic Shipping

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days

3. Shipment Confirmation & Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number.
You can track your order directly through the courier’s website.

4. Shipping Locations

We currently ship to:

• Dubai

5. Delays & Service Interruptions

Delivery delays may occur due to:

• Weather conditions

• Courier issues

• High order volumes

We are not responsible for delays caused by shipping carriers.

7. Lost or Damaged Packages

If your order is lost or arrives damaged:

• Contact us within 10 days at emirateseliteuae@gmail.com

• We will investigate and offer a replacement or refund where applicable

8. Incorrect Address

Please ensure your shipping address is correct.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

9. Contact Us

For any shipping-related questions, contact us at:
📧 emirateseliteuae@gmail.com
📞 +971-56-386-1795